What is a cleaning handover guarantee?

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Züriclean is a leading, professional cleaning company in Switzerland with English-speaking staff. We do regular domestic cleaning, move-out cleaning and end-of-tenancy cleaning, with a handover guarantee. We also clean windows, carpets and floors and the clean-up after an event.

Most expats in Switzerland ask the same question, ”What is a cleaning handover guarantee? “

Züriclean explains!

What is included in the cleaning handover guarantee?

The following is included in the cleaning handover guarantee:

Swiss standard cleaning according to the exit list from your agency/landlord. This includes the cleaning of kitchen, bathroom, windows and shutters, floors, doors etc.

Terrace and balcony cleaning is also included in the handover guarantee (unless your balcony/terrace requires a jet-wash/power-wash which will be quoted separately). We will be present with you at the key handover and stay with you until the cleaning is satisfactory. Any re-cleaning will be completed without extra charge. Please mention the cleaning of cellar, attic, garage, and private laundry room in your inquiry. Quoted price is only valid for an unfurnished apartment, if your apartment is furnished, please mention this in your inquiry.

What is not including in the cleaning handover guarantee?

The following is not included in the cleaning handover guarantee:

Painting, repairs,cerified chimney cleaning, special floor treatments (sealing, oiling or coating) and any gardening.

We will help you remove scratches on the floor or on surfaces but we don’t provide a guarantee for this. We cannot fill holes in the walls, either you have to do it yourself or have painter to do it.

If you are aware of damages that occured during your stay or move, please let us know before cleaning begins to avoid inconvenience. Many damages are covered by your liability insurance and you will need to contact your insurance company to make a claim.

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